We Are Your Favourite Store

At Namma Ooru Ruchulu, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase from our online store.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, contact details, shipping address, billing information.
• Usage Data: IP address, browser type, browsing history on our site, and other diagnostic data.
• Payment Information: We collect payment details only for the purpose of completing your purchase. All transactions are processed securely by third-party payment providers.

How We Use Your Information

We use your information to:

• Process and fulfill your orders.
• Improve our website, products, and services.
• Respond to customer service inquiries.
• Send promotional emails and updates (with your consent).

Data Security

We employ industry-standard security measures to protect your personal information. However, no method of data transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers (e.g., payment processors, shipping carriers) to help us fulfill your order and improve our services.

Cookies

We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and track website activity.

Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Withdraw consent for marketing communications.
• Request a copy of the information we hold about you.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Namma Ooru Ruchulu

📧 Email: nammaooruruchulu@gmail.com

📱 Mobile: +91 9619152576 (WhatsApp)

🏢 FSSAI: 11225333000257

Welcome to Namma Ooru Ruchulu. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions.

1. General Terms

By placing an order through our website, you agree to provide accurate and complete information. We reserve the right to refuse service to anyone for any reason at any time.

2. Products & Pricing

All products are subject to availability. Prices are subject to change without notice. We strive to display accurate product information, but we do not guarantee that product descriptions or pricing are error-free.

3. Orders & Payment

Orders are confirmed via WhatsApp. Payment must be completed before order processing. We accept various payment methods through secure third-party processors.

4. Delivery

Delivery times are estimates and may vary. We are not responsible for delays caused by unforeseen circumstances or courier services.

5. Returns & Refunds

Due to the nature of our food products, we do not accept returns unless the product is damaged or defective. Please contact us within 24 hours of delivery for any issues.

6. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Namma Ooru Ruchulu and is protected by copyright laws.

7. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

8. Contact Information

For any questions regarding these terms, please contact us at:

📧 nammaooruruchulu@gmail.com

📱 +91 9619152576